Privacy Policy — begtaka

begtaka collects personal data through several channels in the course of operating its platform and providing services to players in Bangladesh. We collect only information that is necessary, proportionate, and relevant to the purposes described in this Privacy Policy. The categories of personal data we collect include the following:

Registration & Identity Data

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used to verify that you are 18 years of age or older)
• Mobile phone number registered in Bangladesh
• Email address
• Residential address (city, district, postal code)
• Username and encrypted password
• National ID Card (NID) number or passport number (collected during KYC verification)

Financial & Transaction Data

• Mobile financial service (MFS) account references (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals — stored as masked references only, not full credentials
• Bank account details (for players using Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other supported bank transfer methods)
• Deposit and withdrawal transaction history, amounts, dates, and reference numbers
• Bonus and promotion redemption records

KYC & Verification Documents

• Scanned or photographed copies of government-issued photo ID (NID or passport)
• Proof of address documents (utility bills, bank statements, official correspondence)
• Selfie photographs submitted for identity verification

Technical & Device Data

• IP address and approximate geolocation (country, city)
• Device type, operating system, and browser version
• Session timestamps, login history, and activity logs
• Cookie identifiers and session tokens

Gaming & Behavioural Data

• Betting history across all products (cricket, slots, live casino, Fisher Game, Finance / Wallet)
• Game session duration, stakes, wins, and losses
• Responsible gaming tool preferences (deposit limits, session reminders, self-exclusion status)
• Customer support interaction records

begtaka processes personal data for specific, documented, and legitimate purposes only. We do not process your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which we use your personal data are as follows:

begtaka processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: The majority of our data processing is necessary for the performance of the contract between you and begtaka — that is, the provision of the online betting and casino services you have signed up to use. This includes account creation, KYC verification, payment processing, and customer support.
• Legitimate Interests: We process certain data on the basis of our legitimate interests as a business operating a secure and fair online gaming platform. This includes fraud detection, security monitoring, platform analytics, and responsible gaming surveillance. Where we rely on legitimate interests, we have assessed that those interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Some processing activities are required to comply with applicable law. This includes the retention of financial transaction records for the period required by applicable anti-money-laundering and financial crime prevention frameworks.
• Consent: Where we send marketing communications, we rely on your consent (expressed through your continued use of the platform without opting out, or through explicit opt-in where required). You may withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out prior to withdrawal.

begtaka does not rely on automated decision-making (including profiling) that produces legal effects or significantly affects you without human review. Account restriction or closure decisions based on fraud or responsible gaming indicators are reviewed by a member of our compliance team before being applied.

begtaka does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data with the following categories of third parties strictly on a need-to-know basis and only to the extent required for the stated purpose:

Payment Service Providers

To process your deposits and withdrawals, we share necessary transaction data (your name, registered mobile number, and transaction amount) with your chosen MFS provider (bKash, Nagad, Rocket, or Upay) or bank. This data sharing is limited to what is strictly required to authenticate and complete the transaction. We do not share your full account history, gaming data, or identity documents with payment processors.

Game Technology Providers

Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive a unique, anonymised player session identifier to facilitate game delivery, RTP verification, and jackpot calculations. Your real name, contact details, and financial information are not shared with game providers.

KYC & Identity Verification Services

Where automated identity verification services are used to assist with the KYC process, your submitted documents and selfie photograph may be processed by a certified third-party verification provider under a data processing agreement with begtaka. Such providers are required to process your data only for the purpose of identity verification and are prohibited from using it for any other purpose.

Fraud Prevention & Security

begtaka may share IP address data, device fingerprints, and account behaviour patterns with fraud prevention consortia or security technology partners to detect and prevent fraud, bonus abuse, and multiple account creation. Data shared in this context is pseudonymised wherever technically practicable.

Legal & Regulatory Authorities

We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, in response to a valid legal process, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of begtaka, our players, or the public.

begtaka uses cookies and similar tracking technologies to operate the platform, maintain your session, and analyse platform usage. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies we deploy fall into the following categories:

Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core services such as session authentication, security token validation, load balancing, and fraud prevention. Without these cookies, the begtaka platform cannot operate correctly. These cookies cannot be disabled without impairing your ability to use the site.

Performance & Analytics Cookies

We use first-party analytics cookies to collect anonymised, aggregated data about how players navigate and use the platform. This includes page view counts, session duration, navigation paths, and error reports. This data is used exclusively to improve platform performance and user experience. Individual players cannot be identified from this data.

Functional Cookies

Functional cookies remember your preferences — such as your preferred game category, language setting (English), and responsible gaming notification settings — so that you do not need to reconfigure them on every visit.

Session Cookies vs. Persistent Cookies

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period (typically 30 days for authentication preference cookies and up to 12 months for analytics cookies) or until you clear them manually.

Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your begtaka account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

begtaka retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon the expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and business analysis purposes.

As a begtaka player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please submit a written request to support@begtaka from the email address registered to your account. We will respond within 5 business days of receiving your request.

• Right of Access: You have the right to request a copy of the personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that correcting your registered name or date of birth will require re-submission of KYC documents to verify the change.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where you object to processing and there are no overriding legitimate grounds. This right is subject to our legal obligation to retain certain data for compliance purposes as described in the Data Retention section above.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being verified following a rectification request.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests, including profiling for fraud detection purposes. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receiving marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to the withdrawal.

begtaka implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security practices include:

• TLS 1.3 Encryption in Transit: All data transmitted between your device and the begtaka platform is encrypted using TLS 1.3. Look for the padlock icon in your browser's address bar as confirmation of the encrypted connection.
• AES-256 Encryption at Rest: Sensitive data stored in our databases — including identity documents, payment references, and account credentials — is encrypted at rest using AES-256 encryption.
• Password Hashing: User passwords are never stored in plain text. They are processed using a strong, salted cryptographic hashing algorithm so that even in the event of a data breach, passwords cannot be recovered from stored values.
• Two-Factor Authentication (2FA): begtaka supports OTP-based two-factor authentication via your registered Bangladesh mobile number. We strongly recommend enabling 2FA on your account for maximum security.
• Access Controls: Access to personal data within begtaka's internal systems is governed by strict role-based access controls. Only staff members with a legitimate operational need to access specific data categories are granted that access, and all internal access is logged and audited.
• Regular Security Reviews: Our platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, begtaka will notify affected players promptly and take immediate remediation steps.

If you suspect that your begtaka account has been compromised, change your password immediately and contact support@begtaka without delay.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which begtaka handles your personal data, please contact our dedicated data support team using the details below. We are committed to resolving all data-related queries promptly and transparently.

All data-related correspondence should be directed to: support@begtaka

Please include "Privacy Query" or "Data Rights Request" in the subject line of your message, along with your registered username or mobile number, so that we can locate your account and respond efficiently. Our team operates 24 hours a day, 7 days a week, and you can expect an initial response within 5 business days for data rights requests and within 24 hours for general privacy queries.

We serve players across all regions of Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — and our support team communicates in English.

This Privacy Policy was last reviewed and updated in January 2026. begtaka reserves the right to update this policy at any time. Material changes will be communicated to registered players via email and/or in-platform notification. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.